Q. Why should I buy products from EcoGreenHotel Store?
A. All of our products are as eco-friendly as possible, and most are organic and made from sustainable materials. We do our best to screen and make sure the products we offer are truly green and not simply “green-washed”. In addition to the products we sell, all packaging and shipping is kept environmentally low impact as well.

Q. Where can I learn about being more eco-conscious?
A. Right here! We have a large selection of interesting news and trends, check lists to book lists, eco-conscious organizations and associations, our very popular Greenpedia and featured Green Hotels posted on our EcoGreenHotel.com webpage. We also have a listing of upcoming Green Events and suggestions of department improvements for your hotel operations.

Q. Can you send me a catalog?
A. Sorry. To reduce the use of excess paper and because we are constantly adding new products, we only have our catalog within our website.

Q. Can I come to your store?
A. Not exactly possible. We are entirely virtually and therefore you can only visit us online.

Q. Can I place an order without a computer?
A. We’re in the process of setting for offline orders. Please be patient and we will be happy to take your order over the phone or fax in the near future.

Q. What if there is a problem with my order?
A. We make every effort to have your shopping experience a pleasurable event. If there is a problem with your order please inform us through our Contact Us page indicating specifically what the problem is. We will gladly exchange, replace or refund you in accordance to our shipping and return policies.